Why Choose Us
What makes us different?
Helloworld Travel Salamanca is a specialist Corporate Travel Management department of the Members Travel Group (MTG).
MTG is a multi-award winning travel agency group, the largest branded member of the Helloworld Travel Network, and one of the largest privately owned and managed travel agency groups in Australia with sales of $150 million.
Our business travel team is supported by specialist Product, Groups, Events, Leisure & Cruise teams.
Helloworld Travel Salamanca is your partner in travel and we understand the needs of each traveller can be different. We strive to go above and beyond to ensure that your business receives excellence in customer service, and support from start to end for every travel experience.
our difference
our technology
our partnerships
As Australia’s largest network of independent travel agents, Helloworld Business Travel’s combined buying power means you enjoy quality products at highly competitive prices.
As a Helloworld Business Travel member, we provide you with access to a worldwide network of premium hotels and resorts, airline representation and travel wholesalers:
- Highly competitive rates across airlines with preferential corporate rates
- Comprehensive hotel programs providing you with access to the best available unrestricted rates at more than 40,000 hotels worldwide
- Preferential rates across essential travel product including car rental, insurance, visa services and foreign exchange.
Passion For Service
As commercially astute business owners ourselves, we know that it needs to be right first time, every time. We enjoy the challenge of delivering exceptional business-to-business travel service within a framework designed to achieve your objectives.
A Drive For Excellence
At the core of every Helloworld Business Travel agent is a passion for excellence. We focus on excelling at every level so that the support and travel solutions we provide meet your goals. Plus, our commitment to ongoing improvement means you continue to benefit from changing market and corporate conditions. We do this through our continual investment in tools, technology and services to drive innovation in new products, reporting and even easier ways of managing your travel.
Like Mindedness…
We’re business owners and managers just like you. When you choose us as your travel partner, you partner with a team driven by the same imperatives as you and your business. Plus you deal with the person who owns the business.
Looking After Our Customers
The Helloworld Travel Customer Charter and Consumer protection Policy enshrine our determination to provide excellent customer service and support.
Entrepreneurial Spirit
Our success as business owners is built on taking personal responsibility for travel solutions that work. It’s about meeting the needs of all our clients with tailored solutions. Our clients are diverse in size, sector and the level of support they require from us.
Our solutions, too, are diverse and built with each individual client in mind. We invest time, expertise and commitment in getting it right because we
know it matters.
Responsiveness
We believe it’s more than just being there when you need us. We believe in systems and people who proactively identify the support we provide to you. So, if travel plans are disrupted, whether through natural or man made events, our expertise, relationships and reach through Helloworld Business Travel mean our clients resume their travel plans quickly and safely.
After Hours Support
We will service your bookings 24 hours a day, 7 days a week. Our after-hours service is provided in-house by our own Experienced Consultants and
not outsourced. This means we ensure continuity of service and high standards around the clock.
Your calls transfer to the afterhours teams when daytime business closes. Afterhours consultants use our corporate booking system, so that all your policies, preferences, traveller profiles and company information are incorporated into the service.
Individuality & Integrity
We respect and harness the power of individuality at a client, supplier and employee level. Integrity, respect and transparency frame every interaction. Our reputation is our business.
Safety & Duty Of Care
All employees travel able to be controlled within company policy – and transparency of where staff
are travelling too and where they are staying – we can locate staff easily in times of crisis.
Passion For Service
As commercially astute business owners ourselves, we know that it needs to be right first time, every time. We enjoy the challenge of delivering exceptional business-to-business travel service within a framework designed to achieve your objectives.
A Drive For Excellence
At the core of every Helloworld Business Travel agent is a passion for excellence. We focus on excelling at every level so that the support and travel solutions we provide meet your goals. Plus, our commitment to ongoing improvement means you continue to benefit from changing market and corporate conditions. We do this through our continual investment in tools, technology and services to drive innovation in new products, reporting and even easier ways of managing your travel.
Like Mindedness…
We’re business owners and managers just like you. When you choose us as your travel partner, you partner with a team driven by the same imperatives as you and your business. Plus you deal with the person who owns the business.
Looking After Our Customers
The Helloworld Travel Customer Charter and Consumer protection Policy enshrine our determination to provide excellent customer service and support.
Entrepreneurial Spirit
Our success as business owners is built on taking personal responsibility for travel solutions that work. It’s about meeting the needs of all our clients with tailored solutions. Our clients are diverse in size, sector and the level of support they require from us.
Our solutions, too, are diverse and built with each individual client in mind. We invest time, expertise and commitment in getting it right because we
know it matters.
Responsiveness
We believe it’s more than just being there when you need us. We believe in systems and people who proactively identify the support we provide to you. So, if travel plans are disrupted, whether through natural or man made events, our expertise, relationships and reach through Helloworld Business Travel mean our clients resume their travel plans quickly and safely.
After Hours Support
We will service your bookings 24 hours a day, 7 days a week. Our after-hours service is provided in-house by our own Experienced Consultants and
not outsourced. This means we ensure continuity of service and high standards around the clock.
Your calls transfer to the afterhours teams when daytime business closes. Afterhours consultants use our corporate booking system, so that all your policies, preferences, traveller profiles and company information are incorporated into the service.
Individuality & Integrity
We respect and harness the power of individuality at a client, supplier and employee level. Integrity, respect and transparency frame every interaction. Our reputation is our business.
Safety & Duty Of Care
All employees travel able to be controlled within company policy – and transparency of where staff
are travelling too and where they are staying – we can locate staff easily in times of crisis.
our difference
As Australia’s largest network of independent travel agents, Helloworld Business Travel’s combined buying power means you enjoy quality products at highly competitive prices.
As a Helloworld Business Travel member, we provide you with access to a worldwide network of premium hotels and resorts, airline representation and travel wholesalers:
- Highly competitive rates across airlines with preferential corporate rates
- Comprehensive hotel programs providing you with access to the best available unrestricted rates at more than 40,000 hotels worldwide
- Preferential rates across essential travel product including car rental, insurance, visa services and foreign exchange.
Passion For Service
As commercially astute business owners ourselves, we know that it needs to be right first time, every time. We enjoy the challenge of delivering exceptional business-to-business travel service within a framework designed to achieve your objectives.
A Drive For Excellence
At the core of every Helloworld Business Travel agent is a passion for excellence. We focus on excelling at every level so that the support and travel solutions we provide meet your goals. Plus, our commitment to ongoing improvement means you continue to benefit from changing market and corporate conditions. We do this through our continual investment in tools, technology and services to drive innovation in new products, reporting and even easier ways of managing your travel.
Like Mindedness…
We’re business owners and managers just like you. When you choose us as your travel partner, you partner with a team driven by the same imperatives as you and your business. Plus you deal with the person who owns the business.
Looking After Our Customers
The Helloworld Travel Customer Charter and Consumer protection Policy enshrine our determination to provide excellent customer service and support.
Entrepreneurial Spirit
Our success as business owners is built on taking personal responsibility for travel solutions that work. It’s about meeting the needs of all our clients with tailored solutions. Our clients are diverse in size, sector and the level of support they require from us.
Our solutions, too, are diverse and built with each individual client in mind. We invest time, expertise and commitment in getting it right because we
know it matters.
Responsiveness
We believe it’s more than just being there when you need us. We believe in systems and people who proactively identify the support we provide to you. So, if travel plans are disrupted, whether through natural or man made events, our expertise, relationships and reach through Helloworld Business Travel mean our clients resume their travel plans quickly and safely.
After Hours Support
We will service your bookings 24 hours a day, 7 days a week. Our after-hours service is provided in-house by our own Experienced Consultants and
not outsourced. This means we ensure continuity of service and high standards around the clock.
Your calls transfer to the afterhours teams when daytime business closes. Afterhours consultants use our corporate booking system, so that all your policies, preferences, traveller profiles and company information are incorporated into the service.
Individuality & Integrity
We respect and harness the power of individuality at a client, supplier and employee level. Integrity, respect and transparency frame every interaction. Our reputation is our business.
Safety & Duty Of Care
All employees travel able to be controlled within company policy – and transparency of where staff
are travelling too and where they are staying – we can locate staff easily in times of crisis.
Passion For Service
As commercially astute business owners ourselves, we know that it needs to be right first time, every time. We enjoy the challenge of delivering exceptional business-to-business travel service within a framework designed to achieve your objectives.
A Drive For Excellence
At the core of every Helloworld Business Travel agent is a passion for excellence. We focus on excelling at every level so that the support and travel solutions we provide meet your goals. Plus, our commitment to ongoing improvement means you continue to benefit from changing market and corporate conditions. We do this through our continual investment in tools, technology and services to drive innovation in new products, reporting and even easier ways of managing your travel.
Like Mindedness…
We’re business owners and managers just like you. When you choose us as your travel partner, you partner with a team driven by the same imperatives as you and your business. Plus you deal with the person who owns the business.
Looking After Our Customers
The Helloworld Travel Customer Charter and Consumer protection Policy enshrine our determination to provide excellent customer service and support.
Entrepreneurial Spirit
Our success as business owners is built on taking personal responsibility for travel solutions that work. It’s about meeting the needs of all our clients with tailored solutions. Our clients are diverse in size, sector and the level of support they require from us.
Our solutions, too, are diverse and built with each individual client in mind. We invest time, expertise and commitment in getting it right because we
know it matters.
Responsiveness
We believe it’s more than just being there when you need us. We believe in systems and people who proactively identify the support we provide to you. So, if travel plans are disrupted, whether through natural or man made events, our expertise, relationships and reach through Helloworld Business Travel mean our clients resume their travel plans quickly and safely.
After Hours Support
We will service your bookings 24 hours a day, 7 days a week. Our after-hours service is provided in-house by our own Experienced Consultants and
not outsourced. This means we ensure continuity of service and high standards around the clock.
Your calls transfer to the afterhours teams when daytime business closes. Afterhours consultants use our corporate booking system, so that all your policies, preferences, traveller profiles and company information are incorporated into the service.
Individuality & Integrity
We respect and harness the power of individuality at a client, supplier and employee level. Integrity, respect and transparency frame every interaction. Our reputation is our business.
Safety & Duty Of Care
All employees travel able to be controlled within company policy – and transparency of where staff
are travelling too and where they are staying – we can locate staff easily in times of crisis.
our technology
We provide cutting-edge technology solutions to aid you in all your business travel needs.
With our Global Distribution Systems, travel management systems, ZENO by Serko and our custom Analytics platform, our team is able to support our clients whenever they made need us.
Combined with our highly trained and dedicated team, we can deliver exceptional results for your business.
our partnerships
Long-term and deep relationships are the backbone and primary foundation of Helloworld Travel Salamanca. Through our membership in the Helloworld Franchise Group, Virtuoso and ATAS, you can be assured that your corporate travel needs are being leveraged off multi-millon dollar companies throughout the globe. This provides you with access to competitive pricing anywhere in the world.
As the largest member of the Helloworld Franchise Group, Australia’s largest travel agency franchise group, Helloworld Travel Salamanca is a leading the charge in changing how travel is sold in Australia.
Virtuoso is the travel industry’s leading luxury network. Membership in this network comprises only the top 1% of agencies in over 20 countries throughout North and South America, the Caribbean, Australia, and New Zealand. Travellers who use Virtuoso’s advisors get access to more than 1,300 of the world’s premier travel providers, as well as exclusive services, experiences, and products not available to other travellers.
You can take comfort knowing that we are a participant of the AFTA travel accreditation scheme (ATAS). ATAS is a national accreditation scheme, endorsing travel agents who have met strict financial and customer service criteria. representing Australia’s best travel agents, we can provide you with peace of mind when purchasing travel.
Our Focus Is You
Take control of your travel investment today and enjoy
- innovative, tailored travel delivery, management and policy monitoring to optimise your travel budget
- sophisticated online booking technology, including approval processes, risk assessments and other pre and post trip processes
- market leading expense and travel policy management, and we will help you to build and maintain a thorough, right-sized travel policy based on your needs, preferences and culture
- detailed and transparent reporting, enabling you full understanding and control of your travel expense, and travel policy compliance.
- consultative account management from a highly experienced team
- negotiated corporate rates on air, hotels, car hire and other travel products
- enhanced travel risk management control and duty-of-care solutions and traveller tracking to keep travellers up-to-date and informed
- access to our market leading portfolio of leisure travel services
- access to all the travel essentials you need including insurance, foreign exchange, visa processing and additional services